Frequently Asked
Questions
Everything you need to know about Listingo and property management in Malaysia. Can't find the answer? We're here to help.
Yes! Listingo is completely free for landlords. We make money through optional convenience fees charged to tenants who choose to pay rent via credit card or e-wallet. Landlords never pay anything — no monthly fees, no setup fees, no hidden charges.
Listingo supports FPX (Financial Process Exchange), bank transfers (Maybank, CIMB, RHB, and all major Malaysian banks), and credit card payments. All transactions are processed in Ringgit Malaysia (RM).
Yes. Our lease agreement templates are designed to comply with Malaysian tenancy law, including the National Land Code and relevant state regulations. Both landlords and tenants can sign digitally, and the agreements are legally binding.
Tenants provide consent, and we verify employment, income, and rental history. Where available, we integrate with CCRIS and CTOS for credit checks. The entire process is transparent and consent-based.
Absolutely. Listingo supports unlimited properties at no extra cost. Whether you manage 1 or 1,000 units across Kuala Lumpur, Penang, Johor Bahru, or anywhere in Malaysia, our platform scales with you.
Yes. We use bank-grade encryption and comply with Malaysian data protection regulations (PDPA). Your data is stored on secure servers with regular backups and strict access controls.
Our support team is available 24/7 via email, chat, and phone. We also have an extensive knowledge base and video tutorials to help you get the most out of Listingo.
Yes! Tenants can use Listingo for free to pay rent, submit maintenance requests, review lease documents, and communicate with their landlord. It makes the rental experience better for everyone.